Security & Trust

Privacy Policy

Last Updated: April 2026

Data Protection

We use industry-standard encryption to protect your sensitive booking data and payment information.

Transparency

We only collect data necessary to facilitate your TATA IPL 2026 ticket reservation experience.

01Information Collection

When you book tickets on our platform, we collect information such as your name, email address, phone number, and matching preferences. This data is essential for verified entry and personalized scheduling updates.

02How We Use Data

  • To process and confirm your match day reservations.
  • To send official TATA IPL 2026 match-day updates.
  • To ensure secure payment verification through our partners.
  • 03Security Measures

    Our platform utilizes SOC 2 compliant infrastructure provided by Supabase and multi-factor authentication for administrative access. We never store raw credit card numbers on our servers.

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    Concierge Support

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    How will I receive my tickets?

    Tickets are dispatched as E-Tickets to your registered email 48 hours prior to the match day.

    Is my payment secure?

    Yes, all transactions are processed via 256-bit SSL encrypted UPI gateways. Your payment is protected by our Fan Guard guarantee.

    What is Fan Guard protection?

    Fan Guard ensures 100% money-back if your tickets aren't valid for entry or if the event is cancelled without a reschedule.

    Can I cancel my booking?

    As per marketplace policy, bookings are final. However, you can relist your tickets on our platform if you cannot attend.

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